Services overview

The Services section is the catalog of everything you offer to customers. It's the source of truth for what can be booked, how long it takes, and how much it costs. Almost every other module in Bookinda (Calendar, Online Booking, Reports, POS) reads from here.

Opening Services

Click Services in the sidebar. The page has two main views: the service list and the categories sidebar.

What you see

Categories sidebar (left)

• Each category with its color stripe.
• Service count per category.
• Click a category to filter the list.
• Click "All services" to see everything.

Service list (main)

Each row shows:

• Service name (with category color stripe).
• Description (one-liner if you've added one).
• Duration, what time it takes (including processing and buffers).
• Price, fixed price or "from X" if variable.
• Assigned team members, avatars of the staff who can perform it.
• Active / inactive toggle.

Quick actions

At the top of the page:

• Add service: create a new entry.
• Add category: organize services into groups.
• Search: find a service by name.
• Filter: narrow by category, status, or staff member.

Click any service to open the panel where you configure all its details (Basic, Team, Resources, Add-ons, Products, Booking, Questions, Commissions, Notifications, Translations, Settings).

Use case scenarios

Scenario 1: First-time setup

You just signed up. Open Services, you have a few demo services from the install. Delete the ones that don't apply. Add 5-15 services that match your real business. Group them into 2-4 categories. You're ready to take bookings in 30 minutes.

Scenario 2: Service revamp

After a year, your menu has 40 services, half of which barely get booked. Open the Services page, sort by booking count, archive the bottom 20%. Customers see a tighter, more focused menu. You spend less time managing rare services.

Scenario 3: Spotting orphans

You hired a new colleague. Filter the list by "no team members assigned". Any service without anyone assigned is an orphan, customers can't book it online. Fix the assignments, the orphans go live.

Scenario 4: Pricing audit before a price hike

Open Services, look at prices side-by-side. Spot inconsistencies (a 60-min facial at 12k, an 80-min one at 13k, missed pricing power). Adjust before announcing the price increase.

Tips

• Less is more: 10-25 services is healthy. 50+ is usually a sign that some should be variants or add-ons.
• Use real names: "Hair color full head, ammonia-free, with toner" is too long. "Full head color (ammonia-free)" works better. Save the details for the description.
• Keep descriptions short: 1-2 sentences max. Customers scan, they don't read.
• Test from the customer side: open your booking page in incognito and try to find a service. If it takes more than 10 seconds, your menu needs work.