Service variants, multiple options under one service

How to offer different versions of the same service (e.g., sugar wax vs hot wax) without creating duplicate services

Service variants, multiple options under one service

Variants let you put several options under a single parent service. Instead of cluttering your catalog with "Hot wax legs", "Cold wax legs", "Sugar wax legs", you create one "Wax legs" service with three variants. Customers see one item, pick a variant, and you stay organised.

When to use variants

  • Different techniques for the same body part / hair / treatment (sugar wax vs hot wax vs cold wax).
  • Sizes or levels of the same service (Small / Medium / Large area, Junior / Senior stylist tier when not handled by tiered pricing).
  • Sub-options of one menu item (Massage 30min / 60min / 90min).

If your variants need different staff or resources, that's a sign they should be separate services, not variants.

Creating variants

  1. Open a service in the Services list, click the service to open the panel.
  2. Click the Variants tab.
  3. Switch on "This service has variants".
  4. Click Add variant to create the first one.

Each variant has its own:

  • Name (e.g. "Sugar wax")
  • Description (optional)
  • Price type: fixed or variable
  • Price
  • Duration
  • Processing time + buffers (collapsible advanced section)
  • Active / inactive toggle

What inherits from the parent

Variants share these from the parent service:

  • Team members allowed to perform it
  • Resources / rooms required
  • Add-ons available
  • Linked products (inventory deduction)

This is by design: the variants represent the same service in different forms, so they share the same operational requirements.

How variants appear

In your service list

A teal "X variants" badge next to the service name. Price displays as a range, e.g. "3,000 - 8,000 Ft".

In the booking modal (calendar)

Picking the service expands a variant picker. The receptionist must select a specific variant before the appointment can be saved.

In online booking

Customers see "From X Ft". Clicking the service shows the variant picker where they choose their preferred option.

Use case scenarios

Scenario 1: Waxing studio

A waxing studio offers different waxes for the same body part. Instead of 6 separate "leg waxing" entries, they create one "Leg waxing" service with three variants: Sugar (3,000 Ft / 30 min), Hot (3,500 Ft / 25 min), Cold (4,500 Ft / 40 min). Customers compare and choose.

Scenario 2: Massage studio

A massage therapist offers 30, 60, and 90-minute sessions for each massage type. "Swedish massage" has 3 variants. "Sports massage" has 3 variants. Catalog stays clean, customers pick the length they want.

Scenario 3: Eyebrow services

"Eyebrow shape" with variants: "Wax" (1,500 Ft / 15 min), "Thread" (2,000 Ft / 20 min), "Tweeze" (2,500 Ft / 25 min). One service, three techniques.

Scenario 4: Pedicure tiers

"Pedicure" with variants: "Express" (4,500 Ft / 30 min), "Classic" (7,000 Ft / 60 min), "Spa" (12,000 Ft / 90 min). Customer self-selects level based on time and budget.

Tips

  • Don't over-variant: 3-5 variants per service is a sweet spot. More than that and customers get decision fatigue.
  • Clear variant names: "Sugar wax" not "Option A". Customers shouldn't have to guess.
  • Consistent naming style: if "Express / Classic / Spa" works for one service, use it for similar services. Predictability helps.
  • Tiered pricing stays separate: variants support fixed and variable pricing only. If you have staff-tier pricing (Junior 5,000 Ft, Senior 8,000 Ft for the same service), use the Tiered price type at the service level instead.
  • Test the customer view: open your booking page in incognito and check that the variant picker actually makes sense to a first-time visitor.
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