Packages, memberships, vouchers, and store credit

Customer financial tools in the portal

Customer wallet in the portal

The portal includes a "wallet" section.

Four sections

Packages

  • Package name (e.g., "5x manicure")
  • Used count (3/5)
  • Expiry date
  • What's included

Memberships

  • Membership name
  • Activation date
  • Renewal date
  • What it includes
  • "Cancel" button (self-service)

Gift vouchers

  • Voucher code (copyable)
  • Balance
  • Expiry date
  • Usage history

Store credit

  • Current balance (in Ft)
  • Transaction history
  • Auto-applies at booking checkout

Group class passes

Separate section:

  • Active passes
  • Sessions remaining
  • Sessions used

Use case scenarios

Scenario 1: Confirm after package purchase

"5x manicure, 5/5 redeemable, expires 2027-01-01."

Scenario 2: Gift voucher use

Code at booking, deducts.

Scenario 3: Membership renewal

"Renewing 2026-06-01, 25,000 Ft." Either keep or cancel.

Scenario 4: Balance check

"Balance: 5,000 Ft. Auto-applies on next booking."

Scenario 5: Pass running out

"1/10 used". Books before expiry.

Tips

  • All four sections build customer trust.
  • Auto-deduction is convenient.
  • Expiry reminders are key.
  • Membership cancellation flow simple but audited.
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