Packages, memberships, vouchers, and store credit
Customer financial tools in the portal
Customer wallet in the portal
The portal includes a "wallet" section.
Four sections
Packages
- Package name (e.g., "5x manicure")
- Used count (3/5)
- Expiry date
- What's included
Memberships
- Membership name
- Activation date
- Renewal date
- What it includes
- "Cancel" button (self-service)
Gift vouchers
- Voucher code (copyable)
- Balance
- Expiry date
- Usage history
Store credit
- Current balance (in Ft)
- Transaction history
- Auto-applies at booking checkout
Group class passes
Separate section:
- Active passes
- Sessions remaining
- Sessions used
Use case scenarios
Scenario 1: Confirm after package purchase
"5x manicure, 5/5 redeemable, expires 2027-01-01."
Scenario 2: Gift voucher use
Code at booking, deducts.
Scenario 3: Membership renewal
"Renewing 2026-06-01, 25,000 Ft." Either keep or cancel.
Scenario 4: Balance check
"Balance: 5,000 Ft. Auto-applies on next booking."
Scenario 5: Pass running out
"1/10 used". Books before expiry.
Tips
- All four sections build customer trust.
- Auto-deduction is convenient.
- Expiry reminders are key.
- Membership cancellation flow simple but audited.
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