Portal login and registration
How customers log into the portal: email+password, Google, password reset
Portal login and registration
Customers log into the portal in two ways: email+password or Google sign-in.
Portal URL
yourname.bookinda.hu/myaccount
The URL first shows the login screen.
Email + password
Registration
- Goes to /myaccount/register
- Enters email and password (min 8 chars, complex recommended)
- Confirmation email arrives
- Clicks the link to activate
Email must match the salon customer record. If new (not in customer database), they're a new customer.
Login
- /myaccount/login
- Email + password
- "Sign in"
Forgot password
- /myaccount/forgot-password
- Enter email
- Reset link emailed
- Set new password
Google sign-in
One click:
- "Sign in with Google" button
- Pick Google account
- Grant permission
- Successful sign-in
No password to forget. If Google email already in customer database, account auto-links.
Manager-side notes
Customer password reset
- Tell them to try "Forgot password"
- If not working, check email in customer database (might be typo)
- If never registered, send registration invite
Login attempt limit
System limits failed attempts. Too many fails = temporary lock. Support can unlock.
Customer accounts can't be deleted manager-side
GDPR requires customer-side action (Profile → Delete account).
Use case scenarios
"New customer registration"
Customer clicks the link in the booking confirmation email, lands on registration. Sets password, done.
"Returning customer tries Google"
If email matches, account links. Can sign in either way going forward.
"Customer forgot password"
Forgot password → email → reset link → new password. 1 minute resolved.
"Customer didn't get registration confirmation"
Check spam. If not there, email might be typo'd. Fix manager-side.
Tips
- Encourage Google sign-in: no password loss.
- Reset email may go to spam: warn customer.
- Customer email must be accurate: portal relies on this.
- After new-customer booking, registration CTA: include "Create portal account" in confirmation email.
- Multi-salon, shared customer: portals are salon-specific.