Selling Memberships via Online Booking

Allow customers to purchase memberships directly through your online booking page.

Enabling Online Sales

Step 1: Enable in Online Booking Settings

1. Go to Online Booking > Settings
2. Find "Booking Types" section
3. Toggle Enable Memberships to ON
4. Save changes

Step 2: Mark Plans as Available

1. Go to Memberships > Plans
2. Edit each plan you want to sell online
3. Toggle Available for Online Booking to ON
4. Optionally mark as Featured for prominence
5. Save changes

Customer Experience

Booking Type Selection

When visiting your booking page, customers see options:

• Services - Book individual appointments
• Packages - Purchase service bundles
• Group Classes - Join scheduled sessions
• Memberships - Subscribe for ongoing discounts

Membership Selection

Customers browse available plans showing:

• Plan name and description
• Monthly price
• Benefits included
• Featured plans highlighted at top

Checkout Flow

1. Customer selects a plan
2. Logs in or creates account
3. Sets up payment via Stripe
4. Membership activates immediately
5. Receives confirmation email

After Purchase

For Customer

• Membership appears in portal
• Can book services with automatic discounts
• Manages billing in customer portal

For Business

• New member notification
• Shows in Memberships > Members
• Billing handled automatically via Stripe

Content-Based Display

The booking page is smart about what it shows:

• Only shows "Memberships" option if there are active plans
• If no plans available online, option doesn't appear
• Ensures customers only see valid options

Troubleshooting

Memberships Not Showing

• Verify Enable Memberships is ON in settings
• Check that plans have Available Online enabled
• Ensure at least one plan is Active

Payment Issues

• Stripe must be properly connected
• Check Stripe dashboard for errors
• Verify API keys are correct