Team report
Staff performance, commission, wages, tips, punctuality, schedule
Team report
The most detailed report: 13 sub-tabs about your team. Who brings revenue, who works how much, how much commission, how much wage, who's punctual, who's not.
Where to find it
Reports → Team tab.
The 13 sub-tabs
1. Overview
KPI cards: Total Staff, Total Revenue, Average Ticket, Completion Rate %. Top Staff leaderboard, team productivity chart.
2. Performance Summary
Per-staff performance:
- Name, Title, Total Revenue, Tips, Sales, Appointments, Completed Appts, Completion %, Avg Ticket
3. Occupancy (utilization, dedicated sub-page)
Detailed: Occupancy report
4. Shifts
Scheduled shifts: Staff, Location, Day of Week, Date, Start, End, Duration (min).
5. Working Hours Activity
Clock in/out tracking:
- Staff, Location, Date, Source, Expected start, Actual Clock In, Deviation, Expected end, Actual Clock Out, Total min, Break min, Status
6. Break Activity
- Staff, Location, Date, Break type, Expected start/end, Actual start/end, Duration
7. Attendance Summary (punctuality)
Per-staff:
- Scheduled shifts, On-time ins, Early ins, Late ins, On-time outs, Punctuality %, Missed shifts
8. Tips Summary
- Staff, Tips Collected, Tips Refunded, Total Tips
9. Tips Detail
Individual tip transactions (paginated).
10. Commission Summary
- Staff, Sales Qty, Items Sold, Gross Sales, Refunds, Tax, Discounts, Costs, Commission Base, Commission Amount
11. Commission Activity
Per-sale commission breakdown (paginated).
12. Wages Summary
- Staff, Hours Worked, Paid Breaks, Unpaid Breaks, Regular Hours, Overtime Hours, Total Paid Hours, Regular Rate, Overtime Rate, Total Wages
13. Wages Detail
Daily wage breakdown per staff.
When to use it
Scenario 1, end-of-month payroll Team → Wages Summary → "Last month." Excel export. Send to payroll.
Scenario 2, commission bonuses Team → Commission Summary. See who brought how much, distribute bonuses. Drill-down: Commission Activity for details.
Scenario 3, punctuality coaching Team → Attendance Summary. Punctuality % column. Talk to anyone below 80%.
Scenario 4, schedule adherence Team → Working Hours Activity. Deviation column. Positive = late, negative = early.
Scenario 5, top tip earner Team → Tips Summary. Total Tips column sort. Top of the list.
Scenario 6, overtime analysis Team → Wages Summary → Overtime Hours column. Lots of OT? Maybe understaffed, hire someone.
Scenario 7, weak completion rate Team → Performance Summary → Completion %. Who's not closing bookings? Address it.
Team-level KPI meanings
Punctuality %
% of shifts arrived on time (within tolerance window).
Completion %
% of bookings finished as Completed. Cancelled/No-show subtracted.
Avg Ticket
Avg sale value of their bookings. High = pricier services or good upsell.
Commission Base
Commission is paid on the Base: Gross - Refunds - Tax - Discounts - Costs.
Tips
- Performance Summary is the CEO view, Wages Detail is the bookkeeping view. Use both levels.
- Always reconcile commissions before payout: send each staff member their own Commission Activity export so they see the numbers.
- Tips Summary is separate from wages, it's money customers paid directly to staff. Some salons split with rules (team-tip vs individual).
- Punctuality coaching shouldn't be punishment, it's help. Who can be on time? How?
- Wages Detail is daily-level, so if someone disputes their wages, you can show day-precise.
- Working Hours Activity reconciles wages with the Clock-in module, ensuring accurate payroll.
- Break Activity warns about too-short breaks, important from a labor-law perspective.