Staff working hours, individual schedules

Each team member can have their own working hours, separate from the salon's overall opening hours. The calendar uses these individual hours to determine when the staff is available for bookings, and online booking respects them too.

Where to set working hours

Open a team member's profile, click the Working hours tab. You'll see a weekly grid with each day of the week and time slots.

Setting weekly hours

For each day, set:

• Start time (e.g. 09:00).
• End time (e.g. 17:00).
• Break (e.g. 12:00 to 13:00).
• Day off toggle if she doesn't work that day.

You can have multiple working blocks per day (e.g. 09:00-12:00 and 14:00-18:00 if there's a long lunch).

One-off changes

Beyond the weekly pattern, you can add one-off changes for specific dates:

• Day off (vacation, sick day).
• Different hours (working only morning, working a Saturday she normally has off).

These overrides are managed under the same Working Hours tab, just on a date-by-date view.

How working hours interact with the calendar

• The calendar greys out times the staff isn't working.
• Customers can't book online during her off-hours.
• Staff can't be assigned to a booking outside her working hours (a warning shows if you try).
• Reports use working hours to calculate utilization (booked time vs. available time).

Use case scenarios

Scenario 1: Standard 9-5 stylist

Anna works Mon-Fri 09:00-17:00, lunch break 12:00-13:00. You set those hours, she's available 35 hours a week minus break = 30 working hours. Saturday and Sunday: day off.

Scenario 2: Part-time staff

A junior comes 3 days a week: Tue, Thu, Sat 10:00-15:00. You mark Mon, Wed, Fri, Sun as days off. She's available 15 hours a week, the calendar shows it correctly.

Scenario 3: Split shift

A stylist does morning (08:00-12:00) and evening (17:00-21:00) only. You set two blocks for each working day. The calendar shows both sessions, customers can book in either.

Scenario 4: Vacation week

Bella is going on vacation March 10-17. You add an override: "Day off, March 10-17". For that week, her column on the calendar is fully greyed out, no online bookings can land.

Scenario 5: Saturday cover

Anna usually has Saturday off, but covers for a colleague this Saturday only. You add an override: "10:00-15:00, Saturday March 14". She's bookable for that one day.

Tips

• Set working hours before going live: empty schedules mean nobody can book. Customers will give up.
• Communicate changes: if you reduce someone's hours, tell them. Don't let them find out from the calendar.
• Use overrides sparingly for bookable changes: if every week is "Anna's hours change", maybe her core schedule is wrong.
• Audit unused capacity: if a stylist is booked 25 hours out of 30 available, you have 17% slack. If she's booked 8 out of 30, look for ways to fill her gaps (smart booking, marketing).
• Distinguish from time-off requests: working hour overrides are an admin tool. For staff to request leave themselves, see the Time-off category.