Staff Chat

Internal team messaging in Bookinda so receptionists, managers and therapists communicate inside the system instead of personal Messenger accounts.

Staff Chat

Staff Chat is the in-app messenger for your team. Receptionists, managers and therapists can DM each other, create topical groups (e.g. Masseurs, Weekend reception), and the manager can post a tenant-wide broadcast.

It runs in real time over Socket.IO, so messages appear instantly.

Where to find it

Sidebar → Staff & Operations → Csapat chat (Hungarian for "Team chat") or directly /manager/chat.

Channel types

  • DM (Direct Message): 1-on-1 with anyone on the team
  • Group: topical channel with multiple members; only owner/manager can create
  • Broadcast: manager-only post, all staff read; one per tenant

Permissions

  • Owner / manager: create groups and broadcasts, delete any message, add/remove members.
  • Anyone: DM anyone, send messages in channels they're a member of, delete their own messages, mute channels.
  • Customers: have no access. The chat is internal only.

Future iterations

Coming next: mobile push (with the Staff app), mentions, attachments, appointment / customer pinning, web push for backgrounded tabs.

#chat#üzenet#csapat#kommunikáció
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Per-staff custom message in the booking confirmation email
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