Schedule settings

This is where you control your booking page's time logic: how often you offer slots, what buffer between bookings, and how to avoid a fragmented calendar.

Where to find it

Settings → Online Booking → Schedule section.

Time-slot interval

How much time per "slot" on the booking page. The customer sees available times in increments of this.

• 5 min: very tight, for fast-service salons (e.g., 15-20 minute cuts only)
• 15 min: default, good balance. Customer doesn't feel restricted, you don't fragment the calendar.
• 30 min: cleaner view if your services are 30+ minutes by default.
• 60 min: only when every service starts on the hour (e.g., massage).

Buffer time between bookings

An auto-inserted gap between bookings. E.g., 5-min buffer = next booking can only start 5 min after the previous ends.

Useful for:

• Stylist has breathing room
• Room/equipment can be sanitized
• Lateness can absorb without making the next customer wait

Typical values: 0, 5, 10, 15 minutes.

Intelligent slot optimization

When on, the booking page doesn't show slots that would leave fragmented gaps in your calendar. Example:

• Today: 09:00-10:00 booked, 11:00-12:00 booked. The 10:00-11:00 gap is free.
• A new 30-minute booking would land at 10:30. That leaves a 30-minute "lonely gap" 10:00-10:30 unbookable.
• Intelligent slots on: doesn't offer 10:30, only 10:00 or shifts to a different way.

Calendar stays cleaner, fewer 15-30 minute holes you can't fill.

Use case scenarios

Scenario 1: Fast nail studio

You keep 15-min slot grid because manicures are under 30 min. Buffer 0. Maximum capacity.

Scenario 2: Spa with treatment rooms

30-min grid, 15-min buffer. Staff has time to sanitize, customers don't collide in the hallway.

Scenario 3: Busy hair salon

Intelligent slots on. Calendar stays tidy, no big half-empty gaps. Stylists more productive.

Scenario 4: New salon, few bookings

Intelligent slots off (for now). Give every option to the customer. Later, as bookings fill, turn it on.

Tips

• 15-min grid is ideal for most salons: balance of granularity and cleanliness.
• Buffer is quality of life: 5-10 min buffer reduces stress, improves customer experience.
• Intelligent slot optimization boosts utilisation: avoids a gap from becoming a 30-min half-slot. A bit strict for a new salon.
• Doesn't conflict with service settings: per-service durations and buffers (set on services) override these when more specific.