Overtime and staffing alerts

Understand and manage overtime warnings and minimum staffing alerts

Overtime and Staffing Alerts

The schedule automatically tracks working hours and staffing levels, alerting you to potential issues. Each staff member can have their own expected weekly hours, allowing personalized overtime tracking.

Expected Weekly Hours

Each staff member can have different expected hours:

  • Full-time staff - Typically 40 hours/week
  • Part-time staff - 20-30 hours/week
  • Senior staff - May work 45-50 hours
  • Flexible contracts - Variable hours

Setting Expected Hours

  1. Go to Team > Staff
  2. Edit the staff member
  3. Set Expected Weekly Hours in their profile
  4. Default is 40 hours if not set

Weekly Hours Display

Each staff row shows:

  • Current Hours - Total scheduled for the week
  • Expected Hours - Their target (e.g., "32.5h / 40h")
  • Overtime Badge - Orange indicator when over

Overtime Warnings

Personalized Overtime

Overtime is now calculated against each staff's expected hours:

  • Staff with 20h expected: Overtime starts at 20+
  • Staff with 40h expected: Overtime starts at 40+
  • Staff with 50h expected: Overtime starts at 50+

Visual Indicators

When a staff member exceeds their expected hours:

  • Hours display turns orange
  • +Xh overtime badge appears
  • Clock icon indicates overtime

Severe Overtime (48+ Hours)

When weekly hours exceed 48 (regardless of expected):

  • A red warning badge appears
  • May exceed legal limits
  • Urgent action required

Overtime Calculation

Overtime is calculated as:

  • Total weekly hours minus expected weekly hours
  • Includes all scheduled shifts
  • Excludes unpaid breaks (paid breaks count as work time)

Minimum Staffing Alerts

Low Staffing Warning

When fewer than 2 staff are scheduled for a day:

  • Amber "Low staffing" badge appears on that day
  • Indicates potential coverage issues
  • Consider scheduling additional staff

No Staff Warning

When zero staff are scheduled:

  • Red badge appears
  • Business may be unable to operate
  • Urgent action required

Using Alerts

For Overtime

  1. Review staff with overtime warnings
  2. Consider redistributing hours
  3. Check if overtime is approved/necessary
  4. Adjust schedule to comply with regulations

For Staffing

  1. Review understaffed days
  2. Schedule additional staff
  3. Consider closing times if needed
  4. Plan for coverage during busy periods

Use case scenarios

Scenario 1: Overtime budget hit

Anna's at 47h/40h. Orange overtime badge appears. Manager redistributes some shifts to a free colleague, brings her back to 40h.

Scenario 2: Saturday under-staffed

Saturday only has 2 stylists scheduled, threshold is 4. Red understaffed warning. Manager calls in additional coverage.

Scenario 3: Holiday period planning

Christmas week needs more staff than usual. The minimum threshold is configured higher for holidays. Alerts catch under-coverage before customers do.

Tips

  • Weekly review: catch problems before publishing.
  • Communicate overtime: staff should know when they're over.
  • Configure thresholds for your business: a 1-stylist salon's minimum is different from a 10-stylist one.
  • Templates maintain consistency: don't just react to alerts, prevent them.
#overtime#staffing#alerts#warnings#compliance
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