Commissions module

Commission is one of the salon's main motivation tools. Staff income depends on their revenue, so precise tracking matters.

Where to find it

Commission profiles and rules: Settings → Staff → Commissions
Commission records: Reports → Team → Commission Summary / Commission Activity
Pay-run and payout: Team → Pay Runs (/manager/staff/pay-runs)

The 3 commission types

1. Flat rate

Single percent on all revenue. Example: Anna gets 25% on every service.

2. Tiered

Higher % at higher revenue tiers. Example:

0-500,000 HUF → 20%
500,001-1,000,000 HUF → 25%
1,000,001+ HUF → 30%

Motivating: top-sales performer earns more past a threshold.

3. Service-based

Per-service or per-category custom %. Example:

Haircut 20%
Color 25%
Manicure 30%

Useful: pricier services with higher % to motivate upsell.

Priority (3 levels)

Commission calculation follows 3-level priority:

Service-level (highest) – Set directly on service, applies
Staff-level custom – staffSettings.commissions JSON
Profile fallback – Neither service nor staff has custom, profile value applies

The 3 commission sources

SERVICE

Booking-based service revenue. The main one.

PRODUCT

Retail product sale. Separate toggle, custom %.

TIP

Tip. Separate toggle, can have different % than service.

Calculation base

Configurable:

Gross (pre-discount) – default
Net (post-discount)

Difference: customer gets a 10,000 HUF service at 20% off (8,000 HUF), gross 25% = 2,500 HUF, net 25% = 2,000 HUF.

Multi-location

Different profile can be assigned per location. E.g., staff gets 25% at L1, 30% at L2.

Wages + Commission combo

Many salons use hourly + commission:

Weekly guaranteed hourly (e.g., 8h × 2,000 HUF = 16,000 HUF)
- commission on overperformance (e.g., 25% on revenue above 30,000)

Pay-run combines both and shows total payout.

When to use it

Scenario 1, classic salon with Flat-rate Everyone gets 30% service commission. Simple, transparent.

Scenario 2, premium salon with Tiered Motivates top performers. 0-500k → 25%, 500k-1M → 30%, 1M+ → 35%. Big earners earn more.

Scenario 3, multi-service salon with Service-based Pricier services (Color, Trend) have higher % to motivate upsell.

Scenario 4, hybrid: hourly + commission New staff gets guaranteed 4h shift (8,000 HUF) + 20% on every service. Stable + motivating.

Scenario 5, dispute over a commission Manager → Reports → Commission Activity → filter staff + date. Per-row see calculation base.

Tips

Start with simple flat rate, don't go tiered + service-based right away. Refine gradually after launch.
Profile is reusable, don't make 20 profiles for 20 staff if 3-4 suffice.
Net vs Gross affects salon profit: Net (post-discount) protects salon better against discount erosion.
Tip commission is a separate toggle, since 100% of tip is usually staff's (no commission).
Tiered commission needs serious testing before live launch. Maintaining high % is expensive.
Commission rule can be backdated, but cautiously, dispute-prone.

Commissions module overview