Tiered and Service-based rules
Tiered commission, service-level overrides, combinations
Tiered and Service-based rules
Flat-rate is simple, but sometimes you need more sophisticated motivation. Bookinda supports two advanced rule types.
Tiered commission
What it means
Commission % jumps higher as monthly (or configured period) revenue tier rises.
Example tiers
| Revenue | Commission % |
|---|---|
| 0-500,000 HUF | 20% |
| 500,001-1,000,000 HUF | 25% |
| 1,000,001-2,000,000 HUF | 30% |
| 2,000,001+ HUF | 35% |
How it calculates
"Cumulative" method: first 500k at 20%, next 500k at 25%, and so on. So if someone earns 1.5M, commission: (500,000 × 20%) + (500,000 × 25%) + (500,000 × 30%) = 100,000 + 125,000 + 150,000 = 375,000 HUF.
(Not "30% on everything," because then the 999k-customer earns 249,999 HUF but the 1M earner earns 300,000. Not motivating.)
Period
Tiers recalculate per period:
- Monthly (most salons)
- Weekly
- Custom
Setup
Profile → Tiered → Tiered Tiers table:
- Add Tier button for new tier
- Min revenue + max revenue + commission %
- Save
Service-based commission
What it means
Per-service or per-service-category custom %.
Example
| Service | Commission % |
|---|---|
| Haircut | 20% |
| Color | 25% |
| Trend-color | 30% |
| Manicure | 35% |
| Pedicure | 30% |
Setup
Profile → Service-based → set %s on service list. Or on Service page: Service → edit → Commission % override.
Priority
A service-direct % overrides the profile. The profile is fallback.
Combinations
Tiered + Service-based (not supported)
One profile = one type. If you want both, pick Service-based and handle tiered logic manually.
Service-based + service-level override
Profile "Service-based 25% on all," but a specific service (e.g., "VIP treatment") gets 40%. The service-level 40% overrides profile 25%.
When to use it
Scenario 1, top-performer motivation with Tiered Owner notices: top staff brings 1.5M, junior 300k. Same 25% doesn't motivate the top. Tiered: 0-500k → 20%, 500k-1M → 25%, 1M+ → 30%. Top earns more, junior is OK.
Scenario 2, expensive-service upsell with Service-based "Trend-color" is 25,000 HUF. Staff gets 25% = 6,250 HUF. Inhibitory. Service-based: Trend-color 35% = 8,750 HUF. Now more eager to upsell.
Scenario 3, mixed team Senior stylist Tiered (motivating), Junior Flat 15% (simpler), Receptionist no commission (hourly only).
Scenario 4, promotion season Christmas Tiered profile modified: all tiers +5%. Jan 5 revert.
Scenario 5, new service launch New "Botox" service. Service-based override: 40% commission (motivates staff to actively offer it).
Tips
- Tiered tiers shouldn't be too wide, no one reaches the next level. 4-5 tiers is good.
- Period choice is critical: monthly tiered = stable, weekly = more frequent motivation.
- Service-based per-service overrides combine well, often stronger than just an average %.
- Plan high %s deliberately, not ad-hoc. 35% commission requires profit margin tightening elsewhere (e.g., product price hikes).
- Service-based commission matrix needs weekly review: which service paid how much commission, brought how much revenue.
- Don't backdate Tiered, only forward. Backdating is dispute-prone.