Application at checkout

How staff picks from presets during checkout

Preset application at checkout

Staff picks discount preset from dropdown during checkout (POS, booking payment). Simple, fast.

Where visible

In POS (Cash Register)

  • After sale items added
  • Discount section → Preset dropdown
  • Active presets list (by order)

At booking payment

  • Booking detail → Pay button
  • Same Preset dropdown

Package / membership purchase

  • Package checkout
  • Membership checkout
  • Same dropdown

The flow

  1. Add sale items (service, product)
  2. Subtotal calculated
  3. Discount section → Preset dropdown
  4. Pick preset → discount applied instantly
  5. Total recalculated
  6. Continue payment

One preset per sale

A sale item gets only one preset at a time:

  • If new preset picked, previous auto-removes
  • Manual discount + preset NOT combinable (one or the other)

Manual override

Staff can use manual discount instead of preset dropdown:

  • "Custom discount" option (if role allows)
  • Enter value and reason
  • Manual discount is also audit-trailed

Configurable at manager level: staff can use preset only, or manual too.

Discount split

Sale item-level discount:

  • Sale-level discount (whole sale)
  • Item-level discount (specific item)

Presets are usually sale-level. Item-level only manual.

Reason field (optional)

Some presets may require reason:

  • "Manager comp" preset → reason: "Customer complaint compensation"
  • "Welcome 500 HUF" preset → reason: "New customer"

Configurable at manager level: per-preset reason requirement.

When to use it

Scenario 1, regular customer payment Sale 12,000 HUF. Staff picks "Loyalty 10%" preset → 1,200 HUF discount → total 10,800 HUF. Customer pays.

Scenario 2, Black Friday During promo "Black Friday 25%" preset active. Staff picks every sale.

Scenario 3, customer dispute compensation Customer complained about last week's haircut. Manager: "Pay half this time." Staff picks "Manager comp 50%" preset → reason: "Customer complaint."

Scenario 4, double-discount request Customer asks for "10% Loyalty + 500 HUF Welcome" combo. Not auto-supported, only one. Manual discount calc or manager override.

Scenario 5, manual discount request Special customer case. Staff "Custom discount" → 1,500 HUF. Reason: "VIP friend." Manager sees in report.

Tips

  • Preset pick is one click, fast.
  • Fill reason field, audit purpose.
  • Manual discount should be rare, presets cover 90%.
  • Preset system base of staff training, no manual calc needed.
  • Combined discount (preset + manual) currently not supported, only one.
  • Item-level discount is manual, don't try with preset.

Related articles

#checkout#apply#pos#dropdown
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