AI Assistant

The AI Assistant is a chat-based helper that reads your salon's data and answers questions or autonomously performs tasks.

Where to find it

Floating chat button (bottom-right, purple gradient) – available everywhere in manager UI
Settings: /manager/settings/ai-assistant (4 tabs: Settings, Credits, Usage, Activity Logs)
Reports tab: Reports → AI Assistant (chat-based analysis)

What it does

Read-only questions (safe)

"What was last week's revenue?"
"Who are our top 3 staff by revenue?"
"How many new customers in August?"
"What did Anna Kovács last book?"
"What's on tomorrow's calendar?"

Actions (require confirmation)

Create booking ("Book Anna tomorrow 14:00 for haircut")
Modify or cancel booking
Create customer
Redeem gift voucher or package
Send SMS / email to a customer

Content generation

Auto-generate service descriptions
Aftercare instructions
Translation

The 2 modes

Ask-mode (read-only)

Only data query, no changes. Ideal for questions.

Autonomous (autonomous actions)

AI proposes and after confirmation performs actions. E.g., new booking request: AI states details, you approve, it creates.

Destructive actions (cancel, modify, send) always need confirmation.

Data access

AI sees full salon data:

Bookings, customers, services, staff
Schedules, inventory, sales
Vouchers, packages, promo codes
Waitlist

Your role limits depth (Reception sees customer-level, Owner sees all).

AI provider

Backend is Anthropic Claude (default: Haiku 4.5, fast and cheap). Configurable to Sonnet or Opus, higher cost.

Limits and safety

Max 5 tool-use rounds per message (infinite loop prevention)
Confirmation required for destructive actions
IP-level rate limit (20 messages/hour)
Session-level limit (50 messages/session)
Restricted topics option: only salon-relevant answers (off-topic refusal)
Low temperature (0.3) to minimize hallucinations

Credit system

Token-based. Credit balance in HUF. Details: AI credits

When to use it

Scenario 1, quick business question "How much revenue did Anna Kovács bring last month?" → AI answers in seconds.

Scenario 2, ASAP booking request Customer emails: "Book me tomorrow morning." AI checks calendar, suggests time, you confirm, books.

Scenario 3, content generation "Write aftercare instructions for henna treatment" → AI generates, you edit, save.

Scenario 4, team mentor Staff can chat-ask: "What's the closing procedure?" → AI answers from custom instructions.

Scenario 5, autonomous marketing "Launch campaign to every 60-day-inactive customer with 15% off" → AI plans, you approve, sends.

Tips

Start with read-only questions, see how it interprets. Then gradually allow actions.
Always verify autonomous actions before approving.
Credit consumption isn't message-count, it's token-based. Complex question = pricier.
Custom instructions are powerful, add rules like "no discount above 30%."
Floating button is draggable, put it where comfortable.
Conversation history is stored, multi-turn chat is continuous.

AI Assistant overview